SHRP 2 Project L17: A Framework for Travel Time Reliability

SHRP 2 Project L17 served as the capstone for the SHRP 2 Reliability program and is an important vehicle for transitioning the many different products and procedures that have been developed through SHRP 2 reliability projects into practical deployment and mainstream practice. KAI led the project team in conducting three parallel tracks of activities, centered on developing a web-based Knowledge Transfer System (KTS):

  • Content-Building—synthesizing, evaluating, and filling critical gaps in the state-of-the-practice with respect to the methodologies, tools, guidebooks, strategies, and institutional considerations that will be of greatest help to key audience groups (policy makers, practitioners, researchers, and the general public)

  • KTS Development—assessing existing knowledge transfer systems and techniques, developing the concept of a KTS for travel time reliability, and developing a prototype application of the KTS structure

  • Outreach—developing branding/marketing components (i.e., recommending phrases for incorporation into the national lexicon for defining both the need and the product) and communicating with users, institutions, and academics. Other important roles of the outreach portion of the project are to develop a common definition of reliability and to identify and characterize the range of performance metrics that are in most common use within the profession.

This project has direct relevance to the FHWA Framework to Expedite the Deployment of SHRP 2 Reliability Products because its primary purpose is to advance operations. This outcome will result from raising stakeholder awareness through education and outreach; from organizations adopting new policies, modifying business practices, reorganizing, and/or strategically applying proven operational improvement strategies; and from the application and adoption of the products, technologies, and methodologies developed by the SHRP 2 Reliability program.